Privacy Policy

Last Updated: January 26, 2026

Donor Resonance Reading ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website at donorresonancereading.com (the "Site") or purchase our services.

By using our Site or services, you agree to this Privacy Policy.

Information We Collect

Information You Provide

When you order a Donor Resonance Reading, we collect:

  • Your name

  • Email address

  • Payment information (processed securely by Stripe; we do not store your credit card details)

  • Donor profile information you upload or share with us (questionnaires, staff impressions, photos, handwriting samples, etc.)

Automatically Collected Information

When you visit our Site, we may automatically collect:

  • Device and browser information (IP address, browser type, operating system)

  • Usage data (pages visited, time spent on Site, referring URLs)

  • Cookies (small files stored on your device to improve Site functionality)

How We Use Your Information

We use the information we collect to:

  • Generate your Donor Resonance Reading based on the donor profile you provide

  • Deliver your Reading via email

  • Process payments securely through Stripe

  • Communicate with you about your order, delivery, or support requests

  • Improve our services by analyzing usage patterns and feedback

  • Comply with legal obligations if required

What We Do NOT Do

We do not:

  • Sell or rent your personal information to third parties

  • Use donor profiles for any purpose other than generating your Reading

  • Share donor profiles or Readings with anyone other than you (unless required by law)

  • Store donor profiles long-term after your Reading is delivered

How We Protect Your Information

We take data security seriously and use industry-standard measures to protect your information, including:

  • Encrypted connections (HTTPS/SSL) for all data transmission

  • Secure payment processing through Stripe (PCI-DSS compliant)

  • Limited access to personal data (only necessary personnel have access)

  • Regular security reviews to identify and address vulnerabilities

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

Personal Information

We retain your name and email address for as long as necessary to:

  • Deliver your Reading

  • Provide customer support

  • Comply with legal or regulatory requirements

You may request deletion of your personal information at any time by contacting us.

Donor Profile Information

Donor profiles you provide are used only to generate your Reading. We do not store donor profiles long-term. Once your Reading is delivered, donor profile information is deleted from our systems within 30 days.

Payment Information

We do not store your credit card or payment details. All payment information is processed and stored securely by Stripe in accordance with their privacy policy.

Cookies and Tracking

What Are Cookies?

Cookies are small text files stored on your device when you visit our Site. They help us understand how you use the Site and improve your experience.

Types of Cookies We Use

  • Essential Cookies: Required for the Site to function properly (e.g., maintaining your session)

  • Analytics Cookies: Help us understand how visitors use the Site (e.g., Google Analytics)

  • Marketing Cookies: May be used in the future for advertising purposes (currently not in use)

Managing Cookies

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain features of the Site.

For more information about cookies and how to manage them, visit www.allaboutcookies.org.

Third-Party Services

We use trusted third-party services to operate our Site and deliver our services:

Stripe (Payment Processing)

We use Stripe to process payments securely. Stripe collects and stores payment information in accordance with their privacy policy. We do not have access to your full credit card details.

Learn more: stripe.com/privacy

Squarespace (Website Hosting)

Our Site is hosted on Squarespace. Squarespace may collect certain data about Site visitors as described in their privacy policy.

Learn more: squarespace.com/privacy

Google Workspace (Email)

We use Google Workspace to manage email communications. Google may process your email address and correspondence in accordance with their privacy policy.

Learn more: policies.google.com/privacy

AI Service Provider

We use AI tools to generate Donor Resonance Readings. Donor profile information is processed by these tools solely to create your Reading and is not stored or used for other purposes by the AI provider.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information

  • Objection: Object to certain processing of your information

  • Data Portability: Request transfer of your information to another service (where applicable)

To exercise any of these rights, please contact us at support@donorresonancereading.com. We will respond within a reasonable timeframe.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.

International Users

Our Site is operated from Denmark. If you are accessing the Site from outside Denmark, please be aware that your information may be transferred to, stored, and processed in Denmark, where data protection laws may differ from those in your jurisdiction.

By using our services, you consent to the transfer of your information to Denmark.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

GDPR Compliance (For EU Users)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to Access: Request a copy of your personal data

  • Right to Rectification: Correct inaccurate data

  • Right to Erasure ("Right to be Forgotten"): Request deletion of your data

  • Right to Restrict Processing: Limit how we use your data

  • Right to Data Portability: Receive your data in a portable format

  • Right to Object: Object to certain types of processing

  • Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, contact us at support@donorresonancereading.com. We will respond within 30 days.

Legal Basis for Processing: We process your personal information based on:

  • Contract performance (to deliver your Reading)

  • Legitimate interests (to improve our services and communicate with you)

  • Legal obligations (if required by law)

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

Email: support@donorresonancereading.com
Website: donorresonancereading.com